Frequently Asked Questions
- What time is check in and check out?
Check in: from 12:00 p.m. to 6.00 p.m. - Can I leave the room late?
Yes, with a supplementary room charge - Can I choose the type of bed in my room? (Large bed – two beds)
Yes, but by availability - Do the rooms have a balcony or terrace? Can I reserve one?
Balcony - Are there non-smoking rooms?
Yes. - How many storeys does the building have? Is there a lift?
8. Yes, there is a lift (elevator) - Is there air conditioning in the rooms? Does it work all year round?
Yes. It works all year round - Is your hotel adapted for the handicapped?
Yes
- Can you keep my luggage when I leave the room?
Yes - Is there a safe place to park my car? How much does it cost?
Yes. Car park with a charge - Does the hotel have an Internet or e-mail terminal for guests?
Yes. Rooms with Internet connection and business center - Do you have high-speed internet in the room for my portable computer?Is it wireless?
Yes. WIFI - Do you have a quiet, romantic room? How can I reserve it?
Yes. Superior rooms and Suite - What languages are spoken in Reception?
Spanish and English - Where may I rent a car?
In San Fernando de Henares. 4 minutes from Torrejón de Ardoz